[.COOP] Dispute policy

Basic Philosophy: First Come,  First Served

When an eligible cooperative claims a domain name, they are doing so guided by the desire to claim the name they have considered, planned for  and perhaps  committed to within their organization. Cooperatives  that select and register  their names before others have shown a willingness to support the .coop domain space and its goals for  the cooperative community. The  basic premise in  dealing with questions about name registration in  this regard is that of first come, first served.

While dotCoop's goal is to support the fair,  balanced and efficient approval of  eligibility and access
to .coop domain names,  disputes may arise  - in  some cases because of  trademark issues  and
in  other cases because of  concerns within the cooperative community about the eligibility of specific organizations  to register  a .coop name.

ICANN's  Uniform Dispute Resolution Policy

The  Internet  Corporation for  Assigned Names  and Numbers  (ICANN)  has long recognized that disputes will  arise  over Internet domain name registration. Experience has led to the development of  the Uniform Dispute Resolution Policy (the “UDRP”) which provides an avenue to fairly address  and resolve naming disputes.  The  disputes that will  arise  are generally classified as registrations made in  "bad faith."  ICANN's  guidelines defining "bad faith" are, as follows:

i.     circumstances indicating that you have registered  or  you have acquired the domain name primarily for  the purpose of  selling, renting, or  otherwise transferring the domain name registration to the complainant who is the owner of  the trademark or service  mark or  to a competitor of  that complainant, for  valuable consideration in excess of  your documented out-of-pocket costs directly related to the domain name; or
ii.    you have registered  the domain name in  order to prevent the owner of  the trademark
or  service  mark from reflecting the mark in  a corresponding domain name, provided that you have engaged in  a pattern of  such conduct; or
iii.    you have registered  the domain name primarily for  the purpose of  disrupting the business  of  a competitor; or
iv.    by using the domain name, you have intentionally attempted to attract, for commercial  gain,  Internet users to your web site  or  other on-line location, by creating a likelihood of  confusion with the complainant's mark as to the source, sponsorship, affiliation, or  endorsement of  your web site  or  location or  of  a product or  service  on your web site  or  location.
(NOTE:  please see www.icann.org/udrp for  the policy in  its entirety.)

A trademark holder can initiate mandatory administrative proceedings by filing a complaint with an ICANN  approved dispute resolution service  provider. The  World Intellectual  Property Organization (WIPO) has been selected to provide this service  by dotCoop (see www.wipo.org)

dotCoop will  cancel, transfer, or  otherwise make changes to domain name registrations as rendered by a WIPO ruling.

dotCoop's  Domain Name  Dispute Resolution Policy (DCDRP)

DotCoop has  combined both the UDRP  and dispute procedures connected with .coop eligibility issues  into a unified policy called the dotCoop Dispute Resolution Policy (DCDRP).  The  DCDRP provides for  a means whereby a complainant may "dispute" the right of  another to use or
register  a specific domain name. The  DCDRP  is included by inference in  the dotCoop
Registration Agreement (http://www.nic.coop/downloads/?QuickLink=DCRA).

In  all standard matters related to domain name disputes,  dotCoop will  follow the formal guidelines established by ICANN  as they relate to disputes and dispute resolution. However, because dotCoop believes  disputes over name selection will  be minimal within the cooperative community, its policies will  be directed towards facilitating informal solutions to disputes,  thus minimizing costly and time consuming dispute resolution hearings  or  legal proceedings.

dotCoop  Dispute Levels  - Informal and Formal Disputes

It is the role of  dotCoop to work to avoid the escalation of  disputes to the level of  costly and time-consuming formal dispute resolution process if  at all possible without undermining ICANN and dotCoop policies. Neither dotCoop nor ICANN  will  be party to any administrative procedure or  lawsuit that may arise  at any time.
Disputes are initially classified in  the following levels:

Level  1.
Applicant applies for  a Domain Name  and it is  unavailable.  The  applicant refers to the "WHOIS" directory and determines who has registered  the name. The  applicant can contact the registrant  and arrange for  transfer under terms established between the two parties. dotCoop is not involved in  these negotiations. There  is  no  dispute.

Level  2.
Applicant applies for  its own trade name, registered  trademark, service  mark or  name to
which it has a legitimate claim. The  name is not available.  The  applicant refers to the "WHOIS" directory and determines who has registered  the name. The  applicant contacts the owner and arranges for  transfer under terms established between the two parties.  dotCoop is not
involved in  these negotiations. There  is no  dispute.

Level  3.
Applicant applies for  its own trade name, registered  trademark, service  mark or  name to
which it has a legitimate claim. The  name is not available.  The  applicant refers to the "WHOIS" directory and determines who has registered  the name. The  applicant contacts the current registrant  but the applicant and registrant  cannot establish  a transfer agreement.

The  applicant  may then contact dotCoop to file a Dispute Report at support@nic.coop.  The Dispute Report lists the identification of  both the applicant and the registrant  and details the dispute.

DotCoop reviews  the claim and contacts both parties  in  writing informing each that a dispute has been lodged and that, based on  ICANN  policy, it may represent a dispute under the UDRP or  DCDRP  process. DotCoop details the process and provides information on  the dispute procedure. Any correspondence related to the dispute will  be kept on  file by dotCoop.

The  registrant  of  the name in  dispute, as a condition of  its continued claim on  the Domain Name,  is asked to participate in  the UDRP  or  DCDRP  process. If  the registrant  does not respond to a formal inquiry from dotCoop on  the Dispute Report within 30 days,  the applicant must  then indicate to dotCoop whether  they plan to file a formal complaint under the appropriate dispute policy. If  a dispute will  be filed, the dispute is escalated  to Level  4.

If  the applicant decides  not to proceed with the Dispute, dotCoop may  still choose to proceed with a review of  the eligibility of  the registrant  for  a .coop domain if  eligibility criteria were noted by the applicant as a potential issue  in  the Dispute.  DotCoop may  then proceed  with the Verification Process (see  Verification Policy) which may result in  revocation of  the domain
which may then be registered  by any eligible organization.  In  that case,  the basic rule of  “first come, first served” shall apply to any revoked domains.


Dispute Escalation  Levels

Level  4.
If  an agreement cannot be reached between the parties  directly, dotCoop provides  information on  the final steps to be taken for  dispute resolution, provide all information on  the dispute that is available  and terminates  any further direct involvement and contact with the parties  in dispute, other than to facilitate any subsequent decision made by an administrative
proceeding or  court of  law.

The  parties  may choose to move ahead with the dispute or  the applicant may choose to end the dispute. The  World Intellectual  Property Organization (WIPO) has been selected by dotCoop to provide dispute resolution services  to .coop domain name holders. WIPO conducts a formal, independent Administrative Proceeding in  which the two parties  present their
respective  views  of  a conflict to a neutral and impartial third party - the WIPO Panel. The  Panel
hears the parties'  claims in  conformity with ICANN's  UDRP  (www.icann.org/udrp), dotCoop’s Dispute Resolution Policy (DCDRP) (Attachment A of  this document), and WIPO's Supplemental  Rules. After both parties  have had a chance to make their case,  the Panel will issue  a decision that is  binding on  the parties.

dotCoop will  make any changes, transfers or  adjustments as have either been agreed to by both parties  or  ruled upon by formal dispute resolution bodies. Direction to take such action must  be provided to dotCoop in  writing from officers of  both organizations in  dispute or  by the presiding officer of  the formal body that has made a binding decision in  the dispute.

dotCoop reserves  the right to assess additional fees against  the parties  in  the dispute based so as to cover the cost of  lengthy or  time consuming involvement in  the dispute.


Attachment A

This  Dotcoop Dispute Resolution Policy is to be incorporated in  all agreements  with registrants concerning domain-name registrations in  the Sponsored TLD (the "Registration Agreement").


DotCoop Dispute Resolution Policy (DCDRP)


1.   Purpose.

This  DotCoop Dispute  Resolution  Policy (the "DCDRP") has been adopted by DotCooperation LLC ("dotCoop"),  the Sponsoring Organization for  the .coop TLD,  is incorporated by reference into your Registration Agreement, and sets  forth the terms and conditions in  connection with a dispute between you and any party other than dotCoop over the registration and use of  a .coop domain name registered  by you. Proceedings under Paragraph  4 of  this Policy will  be conducted according to the Rules of  Procedure for  DotCoop Dispute Resolution Policy (the "Rules of  Procedure") (Attachment B)  and the Supplemental Rules of  the World Intellectual Property Organization (WIPO) who is  the authorized provider of  dispute resolution services  for
.coop domains (the "Provider").

2.   Your Representations.

By applying to register  a domain name, or  by asking  us to maintain or  renew a domain name registration, you hereby represent and warrant to us that (i) the information
that you provide to us during the application process to register  your domain name is,
to the best of  your knowledge and belief, accurate and complete, and that any future changes  to this information will  be provided to us in  a timely manner according to the modification procedures in  place at that time, (ii)  to the best of  your knowledge and belief neither the registration of  your domain name nor the manner in  which you intend to use (or  permit others to use) such domain name will  directly or  indirectly infringe the legal rights of  a third party or  contravene  our policies, (iii)  you have all requisite power and authority to execute  this Agreement and to perform your obligations hereunder, (iv) you have selected the necessary  security option(s) for  your domain name registration record, (v) you are not registering the domain name for  an unlawful purpose,  (vi) you will  not knowingly use the domain name in  violation of  any applicable laws or  regulations,  and (vii) you are of  legal age to enter into this Agreement.  It is your responsibility to determine whether your domain name registration infringes or  violates someone else's  rights.

3.   Cancellations,  Transfers,  and Changes.

Subject to the eligibility restrictions set forth in  Attachment A to the Registration Agreement, we will  cancel, transfer or  otherwise make changes to domain name registrations  under the following circumstances:

a.    subject to the provisions of  Paragraph  7, our receipt of  written or  appropriate electronic instructions from you or  your authorized agent to take such action;
b.   our receipt of  an order from a court or  arbitral tribunal, in  each case of competent jurisdiction, requiring such action; and/or
c.    our receipt of  a decision of  a Panel requiring such action in  any administrative proceeding to which you were a party and which was conducted under this Policy or  a later version of  this Policy adopted by DotCoop.

We may also cancel, transfer or  otherwise make changes to a domain name registration in  accordance with the terms of  your Registration Agreement or  other legal requirements.

4.   Mandatory  Administrative Proceeding.

This  Paragraph  sets forth the type of  disputes for  which you are required to submit to a mandatory administrative proceeding. These  proceedings will  be conducted before a three-person  panel (the "Panel"), one member of  which will  be an individual drawn from a list maintained by the Provider of  panelists  with expertise  in  cooperative matters.

Applicable Disputes.  You are required to submit to a mandatory administrative proceeding in  the event that a third party (a "complainant") asserts to the Provider, in compliance with the Rules of  Procedure, that

a.   Eligibility Claim:  you are not an eligible registrant  for  a .coop domain name;
b.   Trademark  Claim:
i.     your domain name is identical or  confusingly similar to a trademark or service  mark in  which the complainant has rights;
ii.    you have no  rights or  legitimate interests  in  respect of  the domain
name; and
iii.    your domain name has been registered  and is being used in  bad faith. In  the administrative proceeding, the complainant must prove that either element  (a) or  all three elements of  (b)  are present.
c.   Eligibility Claim:  Evidence of Ineligibility. For  the purposes of  Paragraph
4(a), the Panel may consider any evidence presented by the complainant supporting its claim that you are not eligible to register  within the .coop TLD.
d.   Eligibility Claim:  How to Demonstrate  Your Rights to and Legitimate Interests in the Domain Name  in Responding to an Ineligibility Complaint  under Paragraph 4(a). When you receive a complaint, you should refer to Paragraph  5 of  the Rules of  Procedure in  determining how your response should be prepared. If  the Panel finds, based on  its evaluation of  all evidence presented,  that your organization falls within one of  the categories  of the .coop Charter  (see http://www.icann.org/en/tlds/agreements/coop/ you will  have

demonstrated your rights or  legitimate interests  to the domain name for purposes of  Paragraph  4(a).
e.   Trademark  Claim:  Registration and Use  in Bad Faith. For  the purposes of
Paragraph  4(b)(iii),  the following circumstances,  in  particular but without limitation, if  found by the Panel to be present,  shall be evidence of  the registration and use of  a domain name in  bad faith:
i.     circumstances indicating that you have registered  or  you have
acquired the domain name primarily for  the purpose of  selling, renting, or  otherwise transferring the domain name registration to the complainant who is the owner of  the trademark or  service  mark or  to a competitor of  that complainant, for  valuable consideration in  excess of your documented out-of-pocket costs directly related to the domain name; or
ii.    you have registered  the domain name in  order to prevent the owner of
the trademark or  service  mark from reflecting the mark in  a corresponding domain name, provided that you have engaged in  a pattern of  such conduct; or
iii.    you have registered  the domain name primarily for  the purpose of disrupting the business  of  a competitor; or
iv.    by using the domain name, you have intentionally attempted to attract, for  commercial gain,  Internet users  to your web site  or  other on-line location, by creating a likelihood of  confusion with the complainant's mark as to the source, sponsorship, affiliation, or endorsement of  your web site  or  location or  of  a product or  service  on your web site  or  location.
f.     Trademark  Claim:  How to Demonstrate  Your Rights to and Legitimate
Interests in the Domain Name  in Responding to a Complaint.  When you receive a complaint, you should refer to Paragraph  5 of  the Rules of  Procedure in  determining how your response  should be prepared.  Any of  the following circumstances,  in  particular but without limitation, if  found by the Panel to be proved based on  its evaluation of  all evidence presented, shall demonstrate your rights or  legitimate interests  to the domain name for  purposes of Paragraph  4(b)(ii):
i.     before any notice to you of  the dispute, your use of, or  demonstrable preparations to use, the domain name or  a name corresponding to the domain name in  connection with a bona fide offering of  goods or services,  or  as part of  the operations of  a cooperative; or
ii.    you have been commonly known by the domain name, even if  you have acquired no  trademark or  service  mark rights;  or
iii.    you are making a legitimate noncommercial or  fair use of  the domain
name,  without intent for  commercial gain to misleadingly divert consumers or  to tarnish the trademark or  service  mark at issue.
g.   Initiation of Proceeding and Process and Appointment of Administrative Panel. The  Rules of  Procedure state the process for  initiating and conducting a proceeding and for  appointing the Panel.
h.   Consolidation.  In  the event of  multiple disputes between you and a complainant, either you or  the complainant may petition to consolidate the disputes before a single Panel. This  petition shall be made to the first Panel appointed to hear a pending dispute between the parties.  This  Panel may consolidate before it any or  all such disputes in  its sole discretion, provided that the disputes being consolidated are governed by this Policy or  a later version of  this Policy adopted by dotCoop.
i.     Fees.  All  fees charged by the Provider in  connection with any dispute before a
Panel pursuant to this Policy shall be paid by the complainant.
j.     Our Involvement in Administrative Proceedings. We do  not, and will  not, participate in  the administration or  conduct of  any proceeding before a Panel. In  addition, we will  not be liable as a result of  any decisions rendered by the Panel.

k.   Remedies. The  remedies available  to a complainant pursuant to any proceeding before a Panel shall be limited to requiring the cancellation of  your domain name or  the transfer of  your domain name registration to the complainant, subject  to our eligibility requirements.
l.    Notification  and Publication. The  Provider will  notify us of  any decision made by a Panel with respect to a domain name you have registered  with us. All  decisions under this Policy will  be published in  full over the Internet.
m.  Availability of Court  Proceedings. The  mandatory administrative proceeding  requirements set forth in  Paragraph  4 shall not prevent either you or  the complainant from submitting the dispute to a court of  competent jurisdiction for  independent resolution before such mandatory administrative proceeding is commenced or  after such proceeding is concluded. If  a Panel decides that your domain name registration should be canceled or  transferred, we will  wait ten (10) business  days (as  observed in  the location of  our
principal office) after we are informed by the Provider of  the Panel's decision before implementing that decision. We will  then implement the decision unless we have received from you during that ten (10) business  day period official documentation (such as a copy of  a complaint, file-stamped by the clerk of  the court) that you have commenced a lawsuit against  the complainant in  a jurisdiction to which the complainant has submitted under Paragraph  3 of  the Rules of  Procedure. (In  general, that jurisdiction is either the location of  our principal office or  of  your address as shown in  our Whois database.)  If  we receive such documentation within the ten (10) business  day period, we will
not implement the Panel's decision, and we will  take no  further action, until we
receive (i)  evidence satisfactory  to us of  a resolution between the parties;  (ii) evidence satisfactory  to us that your lawsuit has been dismissed or  withdrawn; or  (iii)  a copy of  an order from such court dismissing your lawsuit or  ordering that you do  not have the right to continue to use your domain name.

5.   All Other Disputes  and Litigation.

All  other disputes between you and any party other than us regarding your domain name registration that are not brought pursuant to the mandatory administrative proceeding provisions of  Paragraph  4 shall be resolved between you and such other party through any court, arbitration or  other proceeding that may be available.

6.   Our Involvement in Disputes.

We will  not participate in  any way in  any dispute between you and any party other than us regarding the registration and use of  your domain name.  You shall not name us (or  the .coop Registry Operator or  any .coop registrar  or  reseller) as a party or otherwise include us in  any such proceeding. In  the event that we are named as a party in  any such proceeding, we reserve  the right to raise  any and all defenses deemed appropriate, and to take any other action necessary  to defend ourselves.

7.   Transfers  During a Dispute.

You may not transfer your domain name registration to another holder except as permitted under your Registration Agreement. Additionally,  you may not transfer your domain name registration to another holder (i) during a pending administrative proceeding brought pursuant to Paragraph  4 or  for  a period of  fifteen (15) business days (as  observed in  the location of  our principal place of  business) after such proceeding is concluded; or  (ii)  during a pending court proceeding or  arbitration commenced regarding your domain name. We reserve  the right to cancel any transfer of  a domain name registration to another holder that is made in  violation of  this subparagraph.

8.   Policy Modifications.

We reserve  the right to modify this Policy at any time. We will  post our revised  Policy at www.nic.coop at least  thirty (30) calendar days before it becomes effective.  Unless this Policy has already been invoked by the submission of  a complaint to the Provider, in  which event the version of  the Policy in  effect at the time it was invoked will  apply to  you until the dispute is over, all such changes will  be binding upon you with respect to any domain name registration dispute, whether the dispute arose before, on  or
after the effective date of  our change.  In  the event that you object to a change in  this Policy,  your sole remedy is to cancel your domain name registration with us, provided that you will  not be entitled to a refund of  any fees you paid to us. The  revised  Policy will  apply to you until you cancel your domain name registration.

Attachment B


Rules of Procedure for the DotCoop Dispute Resolution Policy (DCDRP)

(the "Rules of Procedure")


Administrative proceedings for  the resolution of  disputes under the DCDRP  shall be governed by  these Rules and also the Supplemental Rules of  the Provider administering the proceedings, as posted on  its web site.

1.   Definitions
In  these Rules:
Complainant  means the party (who is a registrant  in  the .coop TLD,  or  is  eligible to register  in  the .coop TLD) initiating a complaint concerning a .coop domain-name registration.
DotCoop means DotCooperation LLC,  the sponsoring organization for  the .coop TLD. Mutual  Jurisdiction means a court jurisdiction at either (a) Washington, D.C.  or  (b) the domain-name holder's address as shown for  the registration of  the domain name in dotCoop's Whois database  at the time the complaint is submitted to the Provider. Panel means a three-person administrative panel appointed by a Provider to decide a complaint concerning a .coop domain-name registration.
Panelist means an individual appointed by a Provider to be a member of  a Panel. At least  one Panelist will  be an individual drawn from a list maintained by the Provider of panelists  with expertise  in  cooperative matters that have been designated by dotCoop. Party means a Complainant or  a Respondent.
Dispute Policy means the DotCoop Dispute Resolution Policy that is incorporated  by reference and made a part of  the Registration Agreement.
Provider  means the World Intellectual  Property Organization (WIPO).
Registration Agreement means the agreement between dotCoop and a domain- name holder as referenced in  their registrar  or  reseller agreement.
Respondent means the holder of  a .coop domain-name registration against  which a
complaint is initiated.
Reverse Domain Name  Hijacking  means  using the Dispute Policy in  bad faith to attempt to deprive a registered  domain-name  holder of  a domain name. Supplemental Rules means the rules adopted by the Provider administering a proceeding to supplement these Rules. Supplemental Rules shall not be inconsistent with the Dispute Policy or  these Rules and shall cover such topics as fees, word and page limits and guidelines, the means for  communicating with the Provider and the Panel, and the form of  cover sheets.

2.   Communications
a.    When forwarding a complaint to the Respondent, it shall be the Provider's responsibility to employ reasonably  available  means calculated to achieve
actual notice to Respondent. Achieving actual notice, or  employing the following measures  to do  so, shall discharge this responsibility:
i.     sending the complaint to all postal mail and facsimile addresses  (A)
shown in  the domain name's registration data in  dotCoop's Whois database for  the registered  domain name holder, the technical contact, and the administrative contact and (B)  supplied by dotCoop to the Provider for  the registration's  billing contact; and
ii.    sending the complaint in  electronic form (including annexes  to the extent available  in  that form) by email to:
A.     the email addresses  for  those technical, administrative, and
billing contacts;
B.   postmaster@; and
C.    if  the domain name (or  "www."followed by the domain name) resolves to an active  web page (other than a generic page the Provider concludes is maintained by a registrar  or  ISP for parking domain-names registered  by multiple domain-name holders), any email address shown or  email links on  that web page;
iii.    sending the complaint in  electronic form (including annexes  to the
extent available  in  that form) by email to any email address  the Respondent has notified the Provider it prefers and, to the extent practicable, to all other addresses  provided to the Provider by Complainant under Paragraph  3.
b.   Except as provided in  Paragraph  2(a), any written communication to
Complainant or  Respondent provided for  under these Rules shall be made i.     by telecopy or  facsimile transmission, with a confirmation of
transmission;  or
ii.    by postal or  courier service,  postage pre-paid and return receipt requested; or
iii.    electronically via  the Internet, provided a record of  its transmission is available
c.    Any communication to the Provider or  the Panel shall be made by the means and in  the manner (including number of  copies) stated in  the Provider's Supplemental Rules.
d.   Communications  shall be made in  the language prescribed in  Paragraph  11.
Email communications should, if  practicable, be sent in  plaintext.
e.    Except as otherwise provided in  these Rules, or  decided by a Panel, all communications provided for  under these Rules shall be deemed to have been made:
i.     if  delivered by telecopy of  facsimile transmission, on  the date shown
on  the confirmation of  transmission;  or
ii.    if  by postal or  courier service,  on  the date marked on  the receipt; or iii.    if  via  the Internet, on  the date that the communication was
transmitted, provided that the date of  transmission is verifiable.
f.     Except as otherwise provided in  these Rules, or  decided by a Panel, all time periods calculated under these Rules to begin when a communication is made shall begin to run on  the earliest  date that the communication is deemed to have been made in  accordance  with Paragraph  (e) above.
g.    Either Party may update its contact details by notifying the Provider and dotCoop.
h.    Any communication by
i.     a Panel to any Party shall be copied to the Provider and to the other
Party;
ii.    the Provider to any Party shall be copied to the other Party;  and
iii.    a Party shall be copied to the other Party, the Panel and the Provider, as the case may be.
i.     It shall be the responsibility of  the sender to retain records of  the fact and circumstances of  sending, which shall be available  for  inspection by affected parties  and for  reporting purposes.
j.     In  the event a Party sending a communication receives  notification of  non- delivery of  the communication, the Party shall promptly notify the Panel (or, if no  Panel is  yet appointed, the Provider) of  the circumstances of  the notification. Further proceedings concerning the communication and any response shall be as directed by the Panel (or  the Provider).

3.   The  Complaint

a.   A person or  entity meeting the defined eligibility standards  for  registration in
.coop may initiate an administrative proceeding by submitting a complaint in accordance with the Dispute Policy and these Rules to the Provider.
b.   The  complaint shall be submitted in  hard copy and (except to the extent not available  for  annexes)  in  electronic form and shall:
i.     Request that the complaint be submitted for  decision in  accordance
with the Dispute Policy and these  Rules;
ii.    Specify the grounds on  which Complainant meets dotCoop's eligibility standards for  registration in  .coop;
iii.    Provide the name, postal, and email addresses,  and the telephone and telefax numbers of  the Complainant and of  any representative authorized to act for  the Complainant in  the administrative proceeding;
iv.    Provide the name of  the Respondent (domain-name holder) and all information (including any email addresses)  known to Complainant regarding how to contact Respondent or  any representative  of Respondent, including contact information based on  pre-complaint dealings,  in  sufficient detail to allow the Provider to send the complaint as described in  Paragraph  2(a);
v.     Provide the names and email addresses of  three candidates to serve as one of  the Panelists (these candidates may be drawn from the Provider's list of  panelists)
vi.    Specify the domain name(s) that is/are  the subject of  the complaint;
vii.       Specify the eligibility claim or  trademark(s) or  service  mark(s) on which the complaint is based.  For  trademark claims,  describe the goods or  services,  if  any, with which the mark is used;
viii.    Describe, in  accordance with the Dispute Policy,  the grounds on  which the complaint is made including, in  particular,
A.     (for eligibility claims) the basis  for  Complainant's  belief that
Respondent is ineligible to hold a .coop domain name; B.   (for trademark  claims) the manner in  which the domain
name(s) is/are  identical or  confusingly similar to a trademark or  service  mark in  which the Complainant has  rights;  and
C.    (for trademark  claims) why the Respondent (domain-name holder) should be considered as having no  rights or  legitimate interests  in  respect of  the domain name(s) that is/are  the subject of  the complaint; and
D.    (for trademark  claims) why the name(s) should be considered as having been registered  and being used in  bad faith
(The  description shall comply with any word or  page limit set forth in
the Provider's Supplemental Rules.)
ix.     Specify, in  accordance  with the Dispute Policy,  the remedies sought; x.     Identify any other legal proceedings that have been commenced or terminated in  connection with or  relating to any of  the domain
name(s) that are the subject of  the complaint;
xi.    State that a copy of  the complaint, together with the cover sheet as prescribed by the Provider's Supplemental Rules, has been sent or transmitted to the Respondent (domain-name holder), in  accordance with Paragraph  2(b);
xii.     State  that Complainant will  submit, with respect to any challenges  to a decision in  the administrative proceeding canceling or  transferring the
domain name,  to the jurisdiction of  the courts in  at least  one specified
Mutual  Jurisdiction;
xiii.     Conclude with the following statement  followed by the signature  of  the complainant or  its authorized representative:
<""Complainant"">  agrees  that its claims and remedies concerning the registration of  the domain name, the dispute, or  the dispute's resolution  shall be solely against  the domain-name holder and waives all such claims and remedies against  (a) the dispute-resolution
provider and panelists,  except in  the case of  deliberate wrongdoing, (b) dotCoop,  (c)  the Registry Operator of  the .coop domain, (d)  any registrar  for  the .coop TLD,  (e) any reseller for  the .coop TLD,  and (f) the Internet  Corporation for  Assigned Names  and Numbers,  as well as their directors, officers, employees, and agents."  "Complainant certifies  that the information contained in  this Complaint is to the best of  Complainant's  knowledge complete and accurate, that this
Complaint is not being presented for  any improper purpose, such as to harass,  and that the assertions  in  this Complaint are warranted under these Rules and under applicable law, as it now exists  or  as it may be extended by a good-faith and reasonable argument."; and
xiv.    Annex any documentary or  other evidence, including a copy of  the Dispute Policy applicable to the domain name(s) in  dispute and any trademark or  service  mark registration upon which the complaint relies,  together with a schedule indexing such evidence.
c.   The  complaint may relate to more than one domain name, provided that the domain names are registered  by the same domain-name holder.

4.   Notification  of Complaint

a.   The  Provider shall review the complaint for  administrative  compliance with the Dispute Policy and these Rules and, if  in  compliance, shall forward the complaint (together with the explanatory cover sheet prescribed by the Provider's Supplemental  Rules) to the Respondent, in  the manner prescribed by Paragraph  2(a), within three (3) calendar days  following receipt of  the fees to be paid by the Complainant in  accordance  with Paragraph  19.
b.   If  the Provider finds the complaint to be administratively  deficient, it shall
promptly notify the Complainant and the Respondent  of  the nature of  the deficiencies identified. The  Complainant shall have  five (5) calendar  days within which to correct any such deficiencies, after which the administrative proceeding will  be deemed withdrawn without prejudice to submission of  a different complaint by Complainant.
c.   The  date of  commencement of  the administrative proceeding shall be the date on  which the Provider completes its responsibilities under Paragraph  2(a) in connection with forwarding the Complaint to the Respondent.
d.   The  Provider shall immediately notify the Complainant,  the Respondent, and dotCoop of  the date of  commencement of  the administrative proceeding.

5.   The  Response
a.    Within twenty (20) days of  the date of  commencement of  the administrative proceeding the Respondent shall submit a response to the Provider.
b.   The  response shall be submitted in  hard copy and (except to the extent not available  for  annexes)  in  electronic form and shall:
i.     Respond specifically to the statements  and allegations contained in  the complaint and include any and all basis  for  the Respondent (domain- name holder) to retain registration and use of  the disputed domain name (This  portion of  the response shall comply with any word or  page limit set forth in  the Provider's Supplemental Rules.);
ii.    Provide the name, postal, and email addresses,  and the telephone and telefax numbers of  the Respondent (domain-name holder) and of  any
representative  authorized to act for  the Respondent in  the administrative proceeding;
iii.    Provide the names and email addresses of  three candidates to serve as
one of  the Panelists (these candidates may be drawn from the
Provider's list of  panelists)
iv.    Identify any other legal proceedings that have been commenced or terminated in  connection with or  relating to any of  the domain name(s) that are the subject of  the complaint;
v.     State that a copy of  the response has been transmitted to the
Complainant,  in  accordance  with Paragraph  2(b);  and
vi.    Conclude with the following statement  followed by the signature  of  the Respondent or  its authorized representative:  "Respondent certifies that the information contained in  this Response is to the best of Respondent's knowledge complete and accurate,  that this Response is not being presented  for  any improper purpose, such as to harass,  and that the assertions  in  this Response are warranted under these Rules and under applicable law, as it now exists  or  as it may be extended by
a good-faith and reasonable argument."; and
vii.    Annex any documentary or  other evidence upon which the Respondent relies,  together with a schedule indexing such documents.
c.    At the request of  the Respondent, the Provider may, in  exceptional cases,
extend the period of  time for  the filing of  the response. The  period may also be extended by written stipulation between the Parties,  provided the stipulation is approved by the Provider.
d.   If  a Respondent does not submit a response, in  the absence of  exceptional circumstances,  the Panel shall decide the dispute based upon the complaint.

6.   Appointment of the Panel and Timing  of Decision

a.   The  Provider shall maintain and publish a publicly available  list of  panelists  and their qualifications.
b.   The  Provider shall appoint, within five (5) calendar days  following receipt of the response by the Provider, or  the lapse of  the time period for  the submission thereof, three panelists  as described in  (c)  below. As set forth in Paragraph  19, the fees for  a Panel shall be paid entirely by the Complainant.
c.   The  Provider shall endeavor to appoint one Panelist from the list of  candidates provided by each of  the Complainant and the Respondent.  In  the event the Provider is unable within five (5) calendar days to secure the appointment of  a Panelist on  its customary terms from either Party's  list of  candidates,  the Provider shall make that appointment from its list of  panelists.  The  third Panelist shall be appointed by the Provider from a publicly-available list of candidates  with expertise  in  cooperative issues  (designated by dotCoop).
d.    Once the entire Panel is appointed, the Provider shall notify the Parties of  the Panelists appointed and the date by which, absent exceptional circumstances, the Panel shall forward its decision on  the complaint to the Provider.

7.   Impartiality and Independence

A Panelist shall be impartial and independent and shall have,  before accepting appointment, disclosed to the Provider any circumstances  giving rise  to justifiable doubt  as to the Panelist's  impartiality or  independence. If, at any stage during the administrative proceeding, new circumstances arise  that could give  rise  to justifiable doubt as to the impartiality or  independence of  the Panelist, that Panelist shall promptly  disclose such circumstances  to the Provider. In  such event, the Provider shall have the discretion to appoint a substitute Panelist.

8.   Communication  Between Parties and the Panel


No  Party or  anyone acting on  its behalf may have any unilateral communication with the Panel. All  communications between a Party and the Panel or  the Provider shall be made to a case administrator appointed by the Provider in  the manner prescribed in the Provider's Supplemental Rules.

9.   Transmission  of the File to the Panel

The  Provider shall forward the file to the Panel as soon as the last Panelist is appointed.

10. General  Powers of the Panel

a.   The  Panel shall conduct the administrative proceeding in  such manner as it considers appropriate in  accordance with the Dispute Policy and these Rules.
b.   In  all cases, the Panel shall ensure that the Parties are treated with equality and that each Party is given a fair opportunity to present its case.
c.   The  Panel shall ensure that the administrative proceeding takes place with due
expedition. It may, at the request of  a Party or  on  its own motion, extend, in exceptional cases,  a period of  time fixed by these Rules or  by the Panel.
d.   The  Panel shall determine the admissibility, relevance,  materiality and weight of  the evidence.
e.   A Panel shall decide a request by a Party to consolidate multiple domain name disputes in  accordance with the Dispute Policy and these Rules.

11. Language  of Proceedings

a.   Unless  otherwise agreed by the Parties,  or  specified otherwise in  the Registration Agreement, the language of  the administrative proceeding shall be  the language of  the Registration Agreement, subject to the authority of  the Panel to determine otherwise, having regard to the circumstances  of  the administrative proceeding.
b.   The  Panel may order that any documents submitted in  languages  other than the  language of  the administrative proceeding be accompanied by a translation in  whole or  in  part into the language  of  the administrative proceeding.

12. Further Statements

In  addition to the complaint and the response,  the Panel may request, in  its sole discretion, further statements  or  documents from either of  the Parties.

13. In-Person Hearings

There  shall be no  in-person hearings  (including hearings  by teleconference, videoconference, or  web conference), unless the Panel determines,  in  its sole discretion and as an exceptional matter, that such a hearing is necessary for  deciding the complaint.

14. Default

a.   In  the event that a Party, in  the absence of  exceptional circumstances,  does not comply with any of  the time periods established by these Rules or  the Panel, the Panel shall proceed to a decision on  the complaint.
b.   If  a Party, in  the absence of  exceptional circumstances,  does not comply with any provision of, or  requirement under, these Rules or  any request from the Panel, the Panel shall draw such inferences therefrom as it considers appropriate.

15. Panel Decisions

a.   A Panel shall decide a complaint on  the basis  of  the statements  and documents submitted and in  accordance  with the Dispute Policy,  these Rules and any
rules and principles of  law that it deems applicable.
b.   In  the absence of  exceptional circumstances,  the Panel shall forward its decision on  the complaint to the Provider within fourteen (14) days  of  its appointment pursuant to Paragraph  6.
c.   The  Panel's decision shall be made by a majority.
d.   The  Panel's decision shall be in  writing, provide the reasons  on  which it is based, indicate the date on  which it was rendered and identify the name(s) of the Panelist(s).
e.    Panel decisions and dissenting opinions shall normally comply with the guidelines as to length set forth in  the Provider's Supplemental Rules. Any dissenting opinion shall accompany the majority decision. If  the Panel concludes that the dispute is not within the scope of  Paragraph  4(a) of  the Policy,  it shall so state.  If  after considering the submissions the Panel finds that the complaint was brought in  bad faith, for  example in  an attempt at Reverse Domain Name  Hijacking  or  was brought primarily to harass  the domain-name holder, the Panel shall declare in  its decision that the complaint was brought in  bad faith and constitutes an abuse of  the administrative proceeding.

16. Communication  of Decision to Parties

a.    Within three (3) calendar days  after receiving the decision from the Panel, the Provider shall communicate the full text of  the decision to each Party and dotCoop.  DotCoop,  or  its agent,  shall communicate within one (1) working day to each Party and the Provider the date for  the implementation of  the decision in  accordance with the Dispute Policy.
b.   The  Provider shall publish the full decision and the date of  its implementation on  a publicly accessible  web site.

17. Settlement or Other Grounds  for Termination

a.    If, before the Panel's decision, the Parties agree on  a settlement, the Panel shall terminate the administrative proceeding.
b.   If, before the Panel's decision is made, it becomes unnecessary  or  impossible to continue the administrative proceeding for  any reason,  the Panel shall terminate the administrative proceeding, unless a Party raises  justifiable grounds for  objection within a period of  time to be determined by the Panel.

18. Effect of Court  Proceedings

a.   In  the event of  any legal proceedings initiated prior to or  during an administrative proceeding in  respect of  a domain-name dispute that is the subject of  the complaint, the Panel shall have the discretion to decide whether to suspend or  terminate the administrative proceeding, or  to proceed to a decision.
b.   In  the event that a Party initiates any legal proceedings during the pendency of  an administrative proceeding in  respect of  a domain-name dispute that is the subject of  the complaint, it shall promptly notify the Panel and the Provider.


19. Exclusion  of Liability

Except in  the case of  deliberate wrongdoing, neither the Provider nor a Panelist shall be liable to a Party for  any act or  omission in  connection with any administrative proceeding under these Rules.

20. Amendments

The  version of  these Rules in  effect at the time of  the submission of  the complaint to the Provider shall apply to the administrative proceeding commenced thereby. These Rules may not be amended without the express  written approval of  dotCoop.

Amended: 20 August 2007

Please see  www.icann.org/udrp  to review policy in full detail. For information on WIPO,  click on  www.wipo.org.

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