[.NO] Domain name Policy for .NO

This document has been translated from the norwegian version at http://www.norid.no/navnepolitikk.html. The Norwegian version is the master copy, and has precedence over the English translation if a conflict between the two should arise.

1. Purpose and legal status

1.1 The purpose of this domain name policy is to ensure that the administration and allocation of domain names within .no takes place in the public's best interest and in line with the guidelines provided by Norwegian authorities.

1.2 The domain name policy is based on RFC 1591 and has been drawn up in accordance with FOR 2003-08-01 No. 990, the Norwegian administrative regulation on domain names under Norwegian country code top-level domains [Forskrift om domenenavn under norske landkodetoppdomener (domeneforskriften)]. The policy has been drawn up and is maintained by Norid (the Norwegian Registration service for Internet Domain Names). Norid's operations do not form part of the government administration, and Norway's Public Administration Act [forvaltningsloven] is not applicable to this policy. Norid's stated objective is to conduct its activities in an understanding with Norwegian authorities and international organizations that work with issues related to domain names.

1.3 IANA has delegated the technical authority to manage the top-level domains .no, .sj and .bv to Norid by agreement. Norid has undertaken to manage the top-level domains in the interests of the Internet community and in accordance with this policy.

2. Scope

The domain name policy applies to the geographical top-level domain .no.

3. General requirements for the domain name - what can one apply for?

3.1 A domain name must consist of at least 2 and at most 63 characters.

3.2 The characters permitted in the domain name are: a-z, digits (0-9), hyphens, and national characters specified in the table below.

Name of letter
Unicode
Name of letter
Unicode
a with acute accent á 00E1 o with acute accent ó 00F3
a with grave accent à 00E0 o with grave accent ò 00F2
a with umlaut ä 00E4 o with circumflex ô 00F4
c with caron č 010D o with umlaut ö 00F6
c with cedilla ç 00E7 s with caron š 0161
d with crossbar đ 0111 t with crossbar ŧ 0167
e with acute accent é 00E9 u with umlaut ü 00FC
e with grave accent è 00E8 z with caron ž 017E
e with circumflex ê 00EA æ æ 00E6
ENG ŋ 014B ø ø 00F8
n with acute accent ń 0144 å å 00E5
n with tilde ñ 00F1

3.3 The first and the last character of the domain name must be a letter or a digit.

3.4 The domain name must not be identical to a registered domain name. See Norid's Whois database for an overview of registered domain names.

3.5 Certain domain names are reserved or prohibited and may not be registered. See the list of domain names that cannot be registered (Appendix A).

3.6 The requirements according to this provision are in line with the international standards in RFC , RFC 1035, RFC 1123, RFC 3490, RFC 3491 and RFC 3492.

4. Additional requirements for the geographical second-level domains and category second-level domains

4.1 Norid manages subdomains for municipalities, counties and all towns and villages with more than 5000 inhabitants. Within the geographical second-level domains, names are registered depending on where applicants themselves feel that they belong. In general, the position in the name space should reflect the geographical location. Applicants are therefore requested not to register domain names for geographical areas where they do not have any local presence. See the list of domains in the geographical second-level domains, as well as the additional rules for registration of the reserved subdomain www under the geographical names (Appendix B).

4.2 Category second-level domains are used to gather groups of domain name holders which have particular characteristics in common. For these domains, additional rules apply. See the list of category second-level domains in the table below, as well as the additional rules for category second-level domains (Appendix C).

Category second-level domains managed by Norid
fhs.no "Folkehøgskoler" [colleges which do not offer a formal education] in Norway
vgs.no "Videregående skoler" [upper secondary schools] in Norway
gs.[fylke].no "Grunnskoler" [primary and lower secondary schools] in Norway
fylkesbibl.no County libraries in Norway
folkebibl.no Municipal public libraries in Norway
museum.no Museums in Norway
idrett.no Sports organizations in Norway
priv.no Individuals in Norway

4.3 Certain category second-level domains have been established under the management of organizations other than Norid. These are listed in Appendix D.

5. Requirements for the applicant - who can apply?

5.1 The applicant must be an organization registered in Norway's Central Coordinating Register for Legal Entities [Enhetsregisteret]. See the list showing the forms of organization which may apply (Appendix E). The organization must run genuine operations and/or have activities and substance according to information specified in the Central Coordinating Register for Legal Entities, and must provide evidence that it genuinely exists if Norid demands such evidence. The organization must have a Norwegian postal address.

5.2 Each organization may at any time have up to 20 domain names directly within .no. An organization may also have up to 5 domain names under each geographical domain to which the organization belongs, as well as 5 domain names under each second-level domain to which the organization belongs.

5.3 Individuals can only register domain names within the category second-level domain priv.no. At present, it is however not possible to register new domain names under priv.no, see Appendix C.

6. Requirements for the name server

6.1 A condition for registration is that at least two name servers must be specified. All specified name servers must be set up correctly for the domain that is being applied for, and must be operative when the application is received by Norid. Only domains that are fully delegated are registered.

6.2 The name servers for the domain must be identified by the domain name and the corresponding IP address. There are also certain technical requirements. See Appendix F for technical requirements for name servers.

6.3 The name servers may be run by someone other than the applicant.

7. Requirements for the application

7.1 The application must be submitted by a registrar who has a contract with Norid. See the list of registrars. Also refer to the information on the registrar scheme.

7.2 Norid's forms must be used. See the list of Norid's forms and guidelines for these.

7.3 A separate application must be submitted for each domain name. An organization that satisfies the registration requirements for several domains may apply for registration within one or more of these. The application must clearly state the domain to which it applies. A declaration form (Appendix G) must be signed before the application is submitted.

7.4 The form must be completed and submitted according to Norid's guidelines. The registrar must assist the applicant with this.

8. General rules for processing of applications

8.1 Norid's procedures must follow basic principles of independence and equitable treatment. Parts of the procedures are automatic. See the description of the Procedures.

8.2 If the application is approved, the registrar is automatically notified of this by email. The registrar must forward the message to the applicant within 14 calendar days.

8.3 Any rejection by Norid of an application for a domain name must always state the grounds for the decision. Norid's decision is communicated by email to the registrar who forwarded the application. The registrar must forward the message to the applicant within 14 calendar days.

8.4 Norid can change its decision on its own initiative, but will normally not change it to the disadvantage of the applicant/domain name holder.

9. Notice of change

9.1 Norid must be notified of all changes in registered information (notice of change). This applies to changes in both technical information and contact information.

9.2 Any substitution or modification of the domain name is not regarded as a change, but as a new registration. This means that a normal application for the new domain name must be submitted.

9.3 Norid sends an email message confirming that the change has been made to the party that submitted the notice of change, the ISPs concerned and the domain's legal contact.

9.4 Clause 7 also applies to notices of change.

10. Change of registrar

10.1 The domain name is independent of the registrar or other service providers, and the domain name holder may freely change registrar or service provider without changing domain name at the same time. The holder may choose to ask the registrar to link an authentication code on the domain. This code must then be stated if the registrar is to be changed.

10.2 If the domain name holder wants to change registrar, the present registrar is obliged to give the holder the authentication code within 5 work days.

10.3 Norid will send a confirmation that the change has been carried out to both the registrars (the former registrar and the new registrar) and also email the legal contact for the domain.

10.4 If a registrar gives up the responsibility for a domain, it will be moved to an “empty” registrar. Norid will inform the legal contact for the domain by email, and the authentication code will be deleted. Identical procedure will be followed for all domains attached to a registrar if the status of being a Norid registrar ceases to exist.

10.5 Clause 7 applies correspondingly.

11. Transfer, suspension or deletion

11.1 Any application for transfer must be accompanied by the written approval of the domain name holder. A transfer is to be regarded as a deletion followed by a new registration. The organization designated by the domain name holder to take over the domain name must satisfy all the requirements in effect for applicants for a new registration. The transfer date is regarded as the registration date for the domain, and thus as the starting point for calculating the time limit for complaints.

11.2 The domain name holder may require a temporary suspension of the domain name (hold). This does not mean that the registration is changed or lost. While suspended, the name will not function, but it will also be impossible for anyone else to register it. Suspension may be requested for up to 6 months. At any time, the domain name holder may request that the suspension be lifted. Suspension may not be requested again within 2 years of being lifted. In the event of a legal dispute where the domain name holder's right to the name and its use is challenged, the holder may request suspension regardless of any previous suspensions, and effective until final judgement in the matter. Suspension has no effect on the obligation to pay the ordinary fees.

11.3 The domain name holder may request deletion of a domain name. Any application for deletion must be accompanied by the written approval of the domain name holder. Deletion does not entail any right to a refund of the fees paid.

11.4 Norid will confirm any transfer, suspension or deletion by email to the registrar and the domain's legal contact.

11.5 Clause 7 applies correspondingly.

12. Compulsory deletion of domain names

12.1 The following circumstances may cause Norid to delete a domain name so that the domain name becomes available to others:

  1. A claim for deletion in accordance with a final judgement regarding deletion of the domain name. The requirement for notice in accordance with 12.3 does not apply.

  2. The registration was based on incorrect information provided by or on behalf of the applicant. Lack of a signed declaration form is regarded as incorrect information. The holder of the domain name shall be given an opportunity to respond before deletion takes place.

  3. The holder of the domain name is no longer registered in Norway's Central Coordinating Register for Legal Entities, or has ceased to exist.

  4. Insufficient payment of registration fees or annual fees after the deadline specified in the late payment notice has elapsed.

  5. The domain is not technically operative. This means that the technical requirements in A (Appendix F) have not been fulfilled.

  6. The designated contact for the holder of the domain name cannot be reached.

  7. Any situation that involves non-fulfilment of the applicant's responsibility or duties in accordance with the domain name policy or the declaration form.

12.2 The following circumstances may cause Norid to transfer a domain name:

  1. Transfer may take place without the written approval of the domain name holder if there is a final judgement regarding the transfer of the domain from the holder to another organization and this organization satisfies the requirements of the domain name policy for having the name transferred to it, including a signed declaration form. The requirement for notice in accordance with 12.3 does not apply.

  2. The registration was made on the basis of incorrect information provided by or on behalf of the applicant or domain name holder. The domain name holder shall be given the opportunity to make a statement before transfer takes place.

12.3 Unless otherwise stated, notice will be sent by email to the holder of the domain name at least 60 days before a reversal or deletion is implemented.

13. Applicant's rights to registered domain names

13.1 Registration of a domain name precludes others from registering an identical domain name for as long as the registration is maintained.

13.2 Registration of a domain name does not provide greater or other rights to the name than the applicant had previously. Registration does not entail any restriction on rights that others may have to use the name.

13.3 Registered domain names are associated with the organization that registered the domain, not with any individuals in this organization. The domain name is also independent of the registrar or other service provider, and the holder of a domain name may freely change registrar or other service provider without changing the domain name at the same time.

13.4 A domain name may be freely transferred, provided that the organization to which it is transferred satisfies the requirements of the domain name policy.

14. Applicant's responsibilities and duties

14.1 Before submitting an application, applicants must familiarize themselves with the domain name policy. Applicants shall ensure that the registration of the domain name does not violate the domain name policy or Norwegian law or the rights of third parties, and does not create an unwarranted impression of being associated with public-sector administration or the exercise of public powers. Norid does not undertake any checking of this. The applicant bears the sole responsibility, including criminal liability and liability for damages, for consequences of the registration and use of the domain name.

14.2 The applicant is obliged to comply with the domain name policy for the .no domain in force at any time. The domain name policy is available at http://www.norid.no/navnepolitikk.html

14.3 The applicant must provide correct information, both at the time of application and for as long as the registration is maintained.

14.4 The applicant must keep the registered information (both contact and technical information) up to date at all times.

14.5 The applicant must reply to queries from Norid regarding the continued accuracy of the registered information. The applicant must then document the information provided.

14.6 Before submitting an application, the applicant must sign a declaration form (Appendix G) certifying inter alia that, to the best of his or her knowledge, registration or use of the name does not violate any third party's registered or unregistered rights to the name, and does not violate Norwegian law as discriminatory, defamatory, pornographic or otherwise illegal, and does not create an unwarranted impression of being associated with public-sector administration or the exercise of public powers. In the declaration form, the applicant agrees that the registry may withdraw an assigned domain name when it is obvious that the assignment is in conflict with conditions that have been mentioned or with the domain name policy in any other way. The declaration form is to be signed and sent by fax, as a scanned attachment to email, or by ordinary post to a registrar who is obliged to keep it on file. If a copy is sent, the applicant must keep the original. The applicant is obliged to present the original at Norid's request.

14.7 If a complaint is laid against the applicant's registration in accordance with the rules and procedures that the domain name policy stipulates for complaints, the applicant agrees to participate in the complaint process, as well as to be bound by the decision of the domain complaints board.

15. Use of registered information

15.1 Upon registration, the applicant agrees to publication of the domain, contact information and date of registration on the Internet, for instance through Norid's Whois database. Access may also be provided through other Internet technologies.

15.2 Norid will not otherwise sell, transfer or in any other way make use of the information for commercial purposes, including direct marketing and directory services.

15.3 Norid is not responsible for any misuse of information made public according to this provision.

16. Complaints

Complaint type Complaints Respondent Time limit for complaint Complaint procedure
A Third party, public-sector body Domain name holder 3 years Appendix H
B Applicant, Domain name holder Norid 30 days Appendix I
C Norid, Norwegian Post and Telecommunications Authority Domain name holder 3 years Appendix J

16.1 Complaint type A: For domain names registered after 1 October 2003, the holder of rights to names may complain on the basis that the registration or use of the domain name entails an infringement of their rights. Public-sector bodies may complain that the registration creates an unwarranted impression that it is associated with public-sector administration or the exercise of public powers. The respondent in complaints of this type is the holder of the domain name in connection with which the complaint is made. The time limit for complaints is 3 years from the registration of the domain name. See Appendix H for details and for the complaint procedure.

16.2 Complaint type B: A domain name applicant or holder may file a complaint against decisions made by Norid in relation to the domain name policy. No complaint may be filed against decisions made by Norid as the secretariat in complaint cases. The only permissible grounds for complaint are that the decision is in conflict with the domain name policy for .no. The respondent in complaints of this type is Norid. The time limit for complaints is 30 calendar days from the date on which notification of the decision was received by the applicant or domain name holder. The decision is regarded as received by the applicant/domain name holder at the latest 14 days after the decision has been sent from Norid to the registrar. See Appendix I for details and for the complaint procedure. Norid can reverse or change the decision on its own initiative if the complaint is found to be justified.

16.3 Complaint type C: For domain names registered after 1 October 2003, Norid may complain that a domain name has been registered in conflict with the declaration form. The Norwegian Post and Telecommunications Authority may complain that a domain name has been registered in conflict with the applicable administrative regulations [forskrift]. The respondent in complaints of this type is the holder of the domain name in connection with which the complaint is made. The time limit for complaints is 3 years from the registration of the domain name. See Appendix J for details and for the complaint procedure.

16.4 For all complaints, the time limit for submitting complaints is cancelled when Norid receives a valid complaint in accordance with the complaint procedures in effect. If a further one or more valid complaints relating to the same registration are received while the dispute resolution process is taking place, resolution of the complaint that has been received first is completed before the next case is initiated. In the event of several complaints, the cases are initiated in the sequence in which they are received by the secretariat. A new case is initiated only if the respondent is still the same as when the complaint was filed. Norid acts as the secretariat, receiving complaints and forwarding replies between the parties. The complaints are heard and resolved by the independent domain complaints board. Norid is obliged to implement the decisions of the domain complaints board.

16.5 The domain complaints board may refuse a case if it finds that the case is so complex or doubtful, or if such inadequate information is provided about the case that it is not suitable for consideration and decision by the domain complaints board. The board may also refuse the case if the prerequisites for consideration of the complaint do not exist.

17. Entry into force and changes to the domain name policy

17.1 This domain name policy is effective from February 19, 2001. The prior domain name policy is repealed with effect from the same date.

18.2 Significant changes to the domain name policy will be announced on Norid's Web site and become a part of the domain name policy in effect. The last change was made on 18 November 2008.

18. Appendixes and references

This section provides an overview of the documents referred to in the domain name policy. The addresses of the references may be updated without further notice.

Appendixes

Appendix Title URL
Appendix A Reserved and prohibited domain names under domains administered by Norid http://www.norid.no/regelverk/vedlegg-a.en.html
Appendix B The geographical second-level domains http://www.norid.no/regelverk/vedlegg-b.en.html
Appendix C Supplementary rules for the category second-level domains http://www.norid.no/regelverk/vedlegg-c.en.html
Appendix D Category second-level domains managed by parties other than Norid http://www.norid.no/regelverk/vedlegg-d.en.html
Appendix E Types of organizations that may apply for domain names http://www.norid.no/regelverk/vedlegg-e.en.html
Appendix F Technical name server requirements http://www.norid.no/regelverk/vedlegg-f.en.html
Appendix G Applicant's declaration form for domain name application http://www.norid.no/regelverk/vedlegg-g.en.html
Appendix H Complaint that the registration or use of the domain name infringes the complainant's rights http://www.norid.no/regelverk/vedlegg-h.en.html
Appendix I Complaint about Norid's decisions http://www.norid.no/regelverk/vedlegg-i.en.html
Appendix J Complaint that a domain name has been registered in conflict with the domain name policy or administrative regulation ["forskrift"] http://www.norid.no/regelverk/vedlegg-j.en.html

References to other Norid documents

Title URL
Explanations and definitions http://www.norid.no/regelverk/forklaring.en.html
List of Registrars http://www.norid.no/http://www.norid.no/domeneregistrering/registrarliste.en.php
Norid's forms http://www.norid.no/registrar/soknad/skjema/index.en.html
Charges and billing routines http://www.norid.no/regelverk/priser.en.html
Mandate for the domain complaints board http://www.norid.no/regelverk/klagenemnda.en.html

References to RFCs

RFC Title URL
RFC 1591 Domain Name System Structure and Delegation ftp://ftp.uninett.no/pub/rfc/rfc1591.txt
RFC 1034 Domain Names - Concepts and Facilities ftp://ftp.uninett.no/pub/rfc/rfc1034.txt
RFC 1035 Domain Names - Implementation and Specification ftp://ftp.uninett.no/pub/rfc/rfc1035.txt
RFC 1123 Requirements for Internet Hosts - Application and Support ftp://ftp.uninett.no/pub/rfc/rfc1123.txt
RFC 3490 Internationalizing Domain Names in Applications (IDNA) ftp://ftp.uninett.no/pub/rfc/rfc3490.txt
RFC 3491 Nameprep: A Stringprep Profile for Internationalized Domain Names (IDN) ftp://ftp.uninett.no/pub/rfc/rfc3491.txt
RFC 3492 Punycode: A Bootstring encoding of Unicode for Internationalized Domain Names in Applications (IDNA) ftp://ftp.uninett.no/pub/rfc/rfc3492.txt
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[.NO] Appendix H: Complaint that the registration or use of the domain name infringes the complainant's rights

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